overview
Website
www.32red.com
All Games
500+
Software
Bonuses
Licence
UK Gambling Commission, Government of Gibraltar
Support
24/7 Live Chat support, Email, Freephone*, Skype, VIP support
Currencies
EUR, GBP, SEK, USD, NOK, CAD, AUD, NZD,
screenshot
ADDITIONAL INFORMATION
Online
Since 2002
Owner
32Red Plc
Email
support@32red.com
Restricted Countries
Australia, Belgium, Denmark, France, Greece, Hong Kong, Israel, Italy, South Africa, Spain, Turkey, United States of America.
DEPOSITS & WITHDRAWALS
Deposit Methods
Credit Cards, Debit Cards, Wire Transfer, NETELLER, Skrill, PayPal, Paysafecard, EcoPayz, Entropay, Citadel,
Withdrawal Methods
Credit Cards, Debit Cards, Wire Transfer, NETELLER, Skrill, PayPal, EcoPayz, Entropay, Cheque,
Min. Deposit
£ 10
Min. Withdrawal
£ 10
Max Withdrawal
GBP 120,000 per day
Payout Timeframes
48 hours pending period

Bonus and promotion offers

The most eye-catching promotion at 32Red Casino is the £10 free No Deposit Bonus offered to new UK players. The bonus cash is yours on registration and can be used on any games at the casino. There are x50 wagering requirements and maximum bet limits for the free cash, but it is a great way to experience the games at 32Red without using your own money.

Once you make your first deposit, you can avail of 32Red’s matched deposit offer. They will give you £32 of bonus cash for each £10 you deposit, up to a maximum value of £160. The wagering requirements for this bonus are also x50. Please note that only deposits by credit/debit card and PayPal will receive the bonus.

It is also worth pointing put that 32Red Casino operate a “Fair Play Bonus System” for withdrawals. Essentially, this means you can forfeit part of the bonus to make a withdrawal before completing wagering requirements. An attractive feature for many casino players.

Other promotions currently at 32Red include: Dish of the Day (daily top up to deposits), Live Roulette Bonus and Ruby Tuesday Bonus. The latter is linked to 32Red’s loyalty scheme (Red Ruby Rewards). Loyalty points can be exchanged for cash, with better rates of exchange awarded as you move up VIP levels.

So, to recap quickly, top 32Red bonus offers include:

  • New Member £10 Free No Deposit Bonus
  • Matched deposit up to £160
  • 32Red Live Roulette Bonus

 

Withdrawals

The minimum withdrawal amount is also £10, with a maximum of up to £120,000 per day also permitted. The same methods used for depositing are available for withdrawal, although 32Red encourages you to choose a preferred withdrawal method if you are depositing using multiple methods.

All withdrawals have a pending time of 24 hours, during which you can reverse the funds back into your 32Red Casino account.

Deposits

You can deposit at 32Red using the following methods: VISA, MasterCard, Delta, Maestro, PayPal, Paysafe, Skrill and Neteller. The minimum deposit amount for players in the UK is £10.

Languages and support

Casino support is available in English, Chinese, German, Japanese and Italian. You can contact customer service (termed Player Experience Team by 32Red) by Live Chat (24/7), email at support@32red.com or telephone (UK) 0808 180 3232. Other contact numbers are available for international players.

32Red is licensed by UK Gambling Commission and the Gibraltar Gambling Commissioner.

Games

32Red offers players a choice of playing games instantly on the desktop site, but they also have a link for “Premium Casino”. The latter is a quick, seamless download option that will give you access to even more games and, arguably, a better experience overall.

As for the main casino, you will find one of the best collections of Microgaming slots found anywhere online. These include hugely popular titles such as Thunderstruck II, Avalon II, Luck Leprechaun, Jurassic Park and Mega Moolah.

Games at 32Red are tested for fairness independently by eCOGRA.

Live Casino

The Live Casino at 32Red, powered by top developers like Evolution Gaming, offers you a brilliant choice of games with real, professional dealers. You can find variations of Live Roulette, Blackjack, Texas Hold’em, Baccarat and Evolution’s exclusive Live Dream Catcher. You will also find a range of table and card games (non-live), as well as video pokers at 32Red.

Mobile

You can access most of 32Red’s games directly through your mobile/tablet, but it is recommended to download the app for free through iTunes or Google Play. Unfortunately, not all games are available to play on mobile. For example, 207 slot games are available through the instant play desktop site, whereas 127 slots are available through the app/mobile slot. However, the vast majority of live casino and table games are available in both formats, certainly enough to keep most players interested and busy.

Layout and usability

While not the most visually attractive site (it could perhaps do with a bit of a revamp), players will undoubtedly be happy enough to find that games are easy to find, they load quickly and things like customer service options are quickly accessible.

A more tailored approach is available with the download version of the casino. Downloading the software is certainly recommended for all new players at 32Red.

VIP and loyalty

32Red’s VIP programme is called Club Rouge. Its benefits include: VIP support managers, enhanced bonus offers, exclusive trips and event invitations, and better exchange rate for Ruby Red Reward points.

Membership to Club Rouge is by invitation only, but if you feel you should be part of the VIP programme you can email them at clubrouge@32red.com.

Conclusion

If you enjoy Microgaming’s vast library of award-winning slots and a casino that is focused on delivering generous bonuses, then 32Red should be on the very top of your list. You will also have the added benefit of access to their excellent sports site, as well as poker and bingo. Overall, 32Red is an excellent choice for UK players.

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